Accessed via your work station, tablet or smart phone via a user friendly interface, PowerCommand Cloud™ allows you to check your system status, identify faults and access critical notifications, reducing your operation and maintenance costs.

PowerCommand Cloud™ is a fully integrated cloud-based system that brings together:

• 24/7 monitoring
• Multi-location management
• On-the-go access and visibility
• Real-time notifications
• Remote service and calibration
• Remote asset control

The Preventative Maintenance Inspection Agreement is for a one year period. The Agreement includes time, mileage and parts listed. The agreement has two parts, an operation check and service. The operation check is at the top of the list, the service is at the top and the bottom. Everything listed on the checklist is completed and signed by the mechanic. If something is requested by the customer that isn’t on the list it will be added to the checklist and the price will be adjusted before customer signatures. Nothing will be done on an if needed basis, if it is on the checklist it gets done or we will back out for free. If a problem is found by the mechanic, he will notify the customer and get permission to fix it. If work is done at that time then the customer will pay for parts and labor only. If the problem requires more time or labor to finish the service then the customer will pay for travel time and mileage for us to return and finish the checklist. In the case of a mechanic being pulled away for a break down somewhere else, the customer will not have any additional costs. The Preventive maintenance service is set up to give your generator years of service with the reliability you demand. Each component of the generator and transfer switch is looked at and checked by a mechanic. When you sign the Agreement, you the customer will get a $25.00 an hour break on scheduled repairs and services, during regular service hours. The contract also gives you priority during major storms and outages.

If you are thinking of installing a generator there are many options to choose from, and ways to accomplish it. With having a company that services generators for a living set it up and install it, you will be given the best install to guarantee 100% operation of the generator. West Generator Services strives to install and maintain your emergency system as one of the best in the business.

In the way you look at reconditioning a generator is the key to doing the job correctly. Over time all components break down and start to fail, that’s why replacing one thing may not be the best way. We take history of each make and model into consideration and try to come up with the best recommendation for each customer. The end result has to be a good dependable generator for the money.

Generators are designed to run best at 100% load. A load bank test is the best thing you should do to a generator that spen\ds most of its life not running. The load bank test will tell you two things, is the generator in good enough shape to handle what it was made to, and was it installed correctly. On a generator that does not have high percentage of load, it is good to load test at least every few years.